Practice profile

An independent practice for practical compliance work.

Natalia Cerednicenco works with organisations that need their controls written down in a way staff will follow. The practice is based at Dacia Blvd 35, MD-2060 Chișinău, Republic of Moldova. Engagements are in English and can be remote.

What the practice is

This is a consulting practice, not a law firm and not an accounting firm. We organise compliance work: the question you have been asked, the way the business runs today, the documents that should describe that work, and the records that show it happened.

Clients are usually owners, general managers, or a small team that has been told to “send the policies” by a bank, a marketplace, an investor, or a larger customer. Some are preparing to sell into the European Union. Some are hiring the first person who will see client data. The common thread is a real operational question, not a wish for a certificate we cannot issue.

We do not publish client names, headcount claims, or success rates. A compliance program is judged by whether your people can run it, not by a number on our website.

How confidentiality is handled

Source documents stay inside the engagement. We do not use one client’s procedures as a template for the next. Working papers are kept only as long as the proposal says they must be kept. Please do not send identity documents, card numbers, or full customer databases through the website form. A scoped file share is agreed after the proposal, if one is needed.

If you already have counsel or an accountant, we work beside them. We will not rewrite their advice, and we will mark every point that still belongs with them.

People seated along a wooden table, one of them writing in a notebook in daylight
Working sessions are conversations over the client’s materials. Photographs on this site illustrate that kind of work. They are not pictures of the practice premises or of a named client.

Approach

Start from the work, then write the document

Many policy sets fail because they were written for a reader who will never operate them. We interview the person who opens the account, files the record, or approves the vendor. The procedure is then short enough for that person to use on a busy day, and specific enough that a reviewer can see what “done” means.

Proportion matters. A ten-person firm does not need the manual of a bank. It does need an owner for each control, a place where the record lives, and a date when someone will check that the record is still being kept.

Methodology

Frame, map, draft, hand over

The same four moves appear on the home page in short form. Here is why they are in this order. The week-by-week version is on the method page.

  1. Frame

    We name the decision the documents must support. A partner questionnaire, a new EU customer base, and an internal clean-up are different briefs. Mixing them produces a long file that answers none of them well.

  2. Map

    We list what the organisation already does, what it only believes it does, and what nobody owns. The map uses the client’s contracts, checklists, and counsel’s notes as sources. We do not invent a statute citation and present it as a legal opinion.

  3. Draft

    Each policy states the rule. Each procedure states the steps, the owner, and the record. A version table shows what changed. Two rounds of comments are included in a standard build so the people who must live with the text can mark it.

  4. Hand over

    We walk through the pack once, leave an open-items list, and stop. If you want a reviewer afterwards, that is a separate retainer, with an hour allotment written down.

Principles

Rules we apply to our own work

  1. Scope before documents

    No silent expansion. A new country, a new product, or a new vendor tier is a change of scope and is written into the proposal before we draft it.

  2. Plain language

    If a supervisor cannot explain a control without reading it twice, it is not finished. Defined terms are used sparingly and mean the same thing in every document.

  3. Evidence over assertion

    We would rather write “not yet evidenced” than a confident sentence the team cannot support with a record.

  4. The client owns the system

    Final documents belong to the client once the related invoice is paid, unless the proposal says otherwise. We do not retain a licence that stops you editing your own procedure.

  5. Say what is not known

    Applicability of a rule is often a legal question. We record the assumption and the question for counsel instead of papering over it.

Values

What those principles look like in practice

Candour

We will tell you when the practice is the wrong tool. A frozen account, a dawn request from an authority, or a dispute with a customer needs qualified counsel first.

Care with material

We ask for the minimum set of files that can answer the brief. Samples are better than full customer extracts.

Proportion

Controls should match the harm. A low-risk supplier does not receive the questionnaire written for a company that holds client money.

Respect for other advisers

Lawyers and accountants already in the room stay in the room. Our drafts are written so they can mark them, not so they are surprised by them.